Diffusion: L&D Innovations

What makes a change slow or fast in some organizations?

By change, I’m referring to adopting a new strategy, working model, software, and best practices in learning and development. My focus here is on the role of L&D in these changes.

Recently, I read Everett Rogers’ book, Diffusion of Innovations, and it occurred to me that diffusion of innovations requires some principles that apply not only to marketers, but also to learning and development professionals. After all, learning professionals have to, at some point in their career, convince their stakeholders of doing things differently to achieve better results.

The rule of thumb, repeatedly stressed in the book , is learning about the culture and customs of a place before promoting a new idea there. No matter what something seems a brilliant idea to us, it might seem completely pointless to others somewhere else. That’s what L&D professionals who play the role of change agents in companies should consider as well.

Continue reading Diffusion: L&D Innovations

Situational Leadership & Workplace Learning

I have shared in multiple posts that leadership in organizations plays an important role in employees’ performance support including their learning. I recently attended a Workshop on situational leadership created by Ken Blanchard. I’m sharing my key takeaway from the workshop as well as my reflections on how situational leadership can relate to workplace learning. Continue reading Situational Leadership & Workplace Learning

Cognitive Biases and their Impact on Workplace Learning

Recently I attended a workshop by Christine Owen, and learned an interesting aspect of human cognition which we learning designers should consider in workplace learning or training design. The information she shared was both relevant to the leadership and learning designers. She shared what could go wrong at workplace if leaders/employees were not aware of their cognitive biases. Knowing what could impede learning at workplace, we could take the necessary measures in eliminating them. Our cognitive biases could hinder learning, or proper decision-making at workplace. This is because our cognition plays a role in sense-making and how we process information. Continue reading Cognitive Biases and their Impact on Workplace Learning